Terms and Conditions

These standard terms and conditions of Sale (“Sales Terms”) are applicable to Wellmen Ltd official webshop (“Webshop”) and to orders and sales transactions for products (“Product(s)”) available at the webshop.

The webshop is owned and operated by KR TEAMWORKS,Högberginhaara 3 B 4,  04360 Tuusula, Finland

For any sales in the webshop the parties to the sales contract are communicating electronically when visiting the webshop and sending email. You agree that all agreements, notices, disclosures and other communications that are provided electronically satisfy any legal requirement that such communications be in writing.

These Sales Terms are effective as off 11th October 2012 and do not affect your statutory rights, which cannot be waived or limited by contract.

  1. 1. ABOUT THE SALES TERMS

These Sales terms apply to purchases made on this Webshop. Wellmen may change or alter these Sales terms from time to time. The Effective date is stated above. Any changes to the Sales Terms will apply to order placed on or after the effective date.

By ordering these products you agree to apply and accept these Sales Terms and conditions.

 

  1. 2. PLACING AN ORDER

 

To be able to buy products you have to:

a) provide your real name and correct address, email address, payment details and other required information;

b) be at least 18 years old;

c) provide a valid delivery address;

d) be the owner or authorized holder of a valid debit/credit card to buy products if paying with a debit/credit card;

 

An order is done by placing products in the shopping basket and providing information on quantities of product(s) ordered, choosing payment and shipping method, providing shipping address, and finally processing the payment. You will receive an order confirmation message by email (“Order confirmation”) when the order is finalized and saved to our system for further processing.

A copy of the Order confirmation is sent to the email address you have given during the ordering process.

If credit card is used for payment, this is processed as the last step in the ordering process. An order is created and saved to the system only when the credit card payment has been successfully processed. If you accidentally type in wrong credit card number, payment will be rejected and the order will not be created or processed. In this case return back to your shopping basket and re-submit your order with correct credit card information.

 

  1. 3. THE ORDER CONFIRMATION

 

You agree that your order is an offer to buy the Products listed in your order under these Sales terms. Wellmen must then accept all orders.

 

After receiving your order and information of your payment, we will send you the order confirmation with details of the items you have ordered. The contract of sale between you and Wellmen Oy takes place once the products you ordered have been shipped to you and you have received our order confirmation by email.

 

  1. 4. PRICES

 

The price charged for a Product will be the price in effect at the time the order is placed and will be set out in the Order confirmation. Wellmen keeps the right for price changes at any time without notice. Price changes will only apply to an order placed after such changes.

 

Product prices include VAT or other applicable taxes, but not costs for shipping and handling.

Separate costs for shipping, handling and their related VAT or other taxes will be shown separately according to your shipping method when you place your order. The order confirmation provides proof of applicable shipping, handling and tax charges.

 

When ordering products from Wellmen for destinations outside the EU area or overseas deliveries you may be subjected to additional import duties and taxes. Any additional charges for customs clearance must be paid by you; we have no control over these costs and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information.

 

  1. 5. DELIVERY OF THE PRODUCTS

We aim to deliver the ordered items to you within reasonable delivery time; however there may be reasons why we are not able to keep the original schedule. Therefore any delivery dates given are non-binding best estimates and we do not quarantee deliveries on target date. There may also be reasons for us to re-schedule your order in case we are not able to meet your target date. In that case you will be contacted and informed of the new delivery time.

 

We ask you to examine the delivery package and received items within reasonable time, once you receive the delivery, to check Products condition and that the content of delivery is according the order confirmation. It is your responsibility to notify us as soon as possible if the packaging is damaged in transportation or delivery is incomplete at the time of the delivery.

  1. 6. PAYMENT

Payment can be made either by your online bank which are listed on the payment page or by credit/debit cards of Visa, Visa electron or MasterCard. If paying by card you have to supply your payment card details when placing your order. Your payment card will be charged when you place your order. We have made payment agreement with Klarna (www.klanra.fi). Please familiarize yourself with their service on shop’s payment section. We will not supply the items to you until we have received confirmation of your payment.

Wellmen retains full legal title to Products until whole payment due ordered Products has been received.

 

  1. 8. GENERAL RETURNS POLICY

 

You may return all new, unused and unchanged Products, which are still in their original unopened packaging, within 14 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error. Before you return the Products please check the Wellmen/Selätin homepage for the return address and notify us by email of your return and reason for the return. Once your return is accepted and the goods received you will be refunded the price you have paid for the products. Please note that we will not refund the original delivery costs, except if the return is a result of our error and if otherwise required by applicable law.

 

PERSONAL DATA

 

Wellmen Privacy Policy governs the use of your personal data

  1. 11. OUR LIABILITY

These Sales terms set out the full extent of our obligations and liabilities in respect of the supply of the Products. To the extent permitted by applicable law, there are no other warranties, conditions or other terms that are binding on us other than the ones mentioned in these Sales terms.

We shall not be liable whether in contract, tort or otherwise for any economic losses (including without limitation loss of income, loss of profits, loss of contracts, business or anticipated savings), loss of data, loss of goodwill or reputation or for any special, indirect, consequential or punitive loss or damage of any kind howsoever arising. However nothing in this section shall affect your statutory rights and nothing in these Sales terms seeks to exclude or limit liability in case of i) intentional conduct; ii) willful misconduct or gross negligence or iii) liability based on mandatory law.

  1. 11. CIRCUMSTANCES BEYOND REASONABLE CONTROLS

 

We will use reasonable efforts to perform our obligations. However we cannot be held responsible for delay or failure to perform, if the delay or failure is caused by any circumstances beyond our reasonable control. In the event of delay, we will perform our obligations as soon as reasonably possible.

 

  1. 12. GOVERNING LAW

 

Expect where prohibited by applicable law, these Sales Terms and any other applicable terms and notices shall be governed by the laws of Finland.